Customer Testimonials & Reviews about Monogram custom pools

Here Are Some Testimonials & Reviews From Our Customers:

5 out of 5 53 53
  • "From the first time we met Tony Caciolo my wife and I were impressed by both his professionalism and his openness to share ideas and to work with us on our specific needs and concerns. The complete installation and subsequent support and maintenance of our pool was a breeze. It was trouble free and we were both surprised and impressed at the absence of hassle or extra charges during the project. 2 years later Tony responds quickly and efficiently to any follow up questions or issues we have. 5 star service. If you're thinking about a pool, talk to Tony. You will not regret it!"
    Service Reviewed:Pool Builder
    Date published: 06/16/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The entire process of our pool project was great with Monogram. From design, to installation, and post-sale, Tony and his crew are great. They are definitely by far the best quality and continue with excellent customer service and support"
    Service Reviewed:Pool Builder
    Date published: 07/01/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Tony Caciolo IS Monogram Pools. He's a local guy who understands, and highly values, customer service. Great skills, of course and a real appreciation for service after the sale and after installation, which leads to happy customers, which leads to referrals, which leads to more happy customers."
    Service Reviewed:Pool Builder
    Date published: 07/24/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Their gunite pools are gorgeous...well-designed; well-constructed; well-maintained. If you are looking to invest in an in-ground pool, get a Monogram"
    Service Reviewed:Pool Builder
    Date published: 08/14/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Monogram installed my pool two years ago. The design was wonderful . The construction quality outstanding. Their coordination with the landscaper both at the design, approval and construction stages was seamless. My family and I are very happy with the entire project."
    Service Reviewed:Pool Builder
    Date published: 09/21/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Words cannot express how happy we have been with the decision to go with Monogram Pools! Tony Caciolo is one the smartest guys we know. His expertise in pool building far exceeds any other pool builder we encountered. We love love love our pool! Tony remains available to answer any questions ... even well after project completion. We will continue to recommend Monogram Pools to anyone and everyone thinking about getting a pool!"
    Service Reviewed:Pool Builder
    Date published: 10/05/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Monogram pools is highly professional and perform quality work. We had a custom pool installed and tailored to our choice. Excellent quality pool, we are very pleased with the job performed!"
    Service Reviewed:Pool Builder
    Date published: 10/12/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "They went well above and beyond what is expected as far as service. When a dispute occured as far as permits from the township, they took care of the problem"
    Service Reviewed:Pool Builder
    Date published: 11/05/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "A complete professional organization from the first time we met. Tony Caciolo is incredibly easy to work with and always keeps in mind the age old adage of "the customer is always right!" Every step of the process Tony was engaged and honest. Ultimately, the end product far exceeded our expectations, and is one of the key reasons I continually recommend going with Monogram Custom Pools."
    Service Reviewed:Pool Builder
    Date published: 12/20/2010
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I had a pool built by Monogram. I was nervous about having a pool done as relatives had relayed nightmare stories about having a pool built. Let me tell you the process went extremely smooth and we were very happy with the process. The owner was readily available to answer any questions and was quick to respond. Even a year after the pool was built he was happy to help me with any problems and answer any questions."
    Service Reviewed:Pool Builder
    Date published: 01/04/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "If you are going to be building a pool I would not even think twice about using another builder. As a bonus his prices are in line with other builders"
    Service Reviewed:Pool Builder
    Date published: 01/17/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The quality was absolutely the best! Tony and his crew deliver a very high-end product. His cost estimate was correct with no hidden fees"
    Service Reviewed:Pool Builder
    Date published: 02/09/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I believe in Tony Caciolo"
    Service Reviewed:Pool Builder
    Date published: 03/04/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I have already referred a neighbor, who then contracted with Monogram for a pool"
    Service Reviewed:Pool Builder
    Date published: 04/18/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The pool is beautiful, just as Tony Caciolo said it would be and how he designed it"
    Service Reviewed:Pool Builder
    Date published: 04/20/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Robi Eugster...excellent and responsive"
    Service Reviewed:Pool Builder
    Date published: 05/05/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Already referred another customer in our area...I believe you are doing the project"
    Service Reviewed:Pool Builder
    Date published: 05/31/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I always refer Monogram!"
    Service Reviewed:Pool Builder
    Date published: 07/02/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I was most satisfied that the owner of the company was always available and very personable. He is very hands-on. To this day I could email him and I would momentarily get a response. To me, that is just top quality"
    Service Reviewed:Pool Builder
    Date published: 08/25/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Tony provided exceptional service"
    Service Reviewed:Pool Builder
    Date published: 09/28/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I was most satisfied with the owner's responses to my questions"
    Service Reviewed:Pool Builder
    Date published: 10/05/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Great communication!"
    Service Reviewed:Pool Builder
    Date published: 10/09/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "We'll be opening up our pool for the second season soon. Everyone that I've worked with within Monogram and everyone they've recommend to me have been very professional and dependable. I would strongly recommend their team to anyone. I would also like them to know they may use my name and these comments for marketing purposes if they would like"
    Service Reviewed:Pool Builder
    Date published: 12/12/2011
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I would like to recognize Chip, Ribbi, and Gary. All three of them were extremely helpful throughout the process. Ribbi came over late one night because I had questions, and he stopped by the house to help me"
    Service Reviewed:Pool Builder
    Date published: 02/25/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I have referred Monogram on three different occasions, and they have those referrals"
    Service Reviewed:Pool Builder
    Date published: 03/02/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I was most satisfied with the professionalism of the entire organization"
    Service Reviewed:Pool Builder
    Date published: 03/22/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "They completed the job in a very timely fashion, and they responded to every request that I had. They were very helpful in putting the whole project together from start to finish"
    Service Reviewed:Pool Builder
    Date published: 04/04/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I would highly recommend Monogram, and I have recommended them on many occasions"
    Service Reviewed:Pool Builder
    Date published: 05/17/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "They address and resolve concerns very quickly"
    Service Reviewed:Pool Builder
    Date published: 06/15/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The whole crew was awesome"
    Service Reviewed:Pool Builder
    Date published: 06/19/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "We were very satisfied with the quality of the product, and when they said something would be done, everything was right on time"
    Service Reviewed:Pool Builder
    Date published: 07/01/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Everything was up to our expectations"
    Service Reviewed:Pool Builder
    Date published: 08/14/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "My contact, Ribby, was exceptional"
    Service Reviewed:Pool Builder
    Date published: 09/02/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I was extremely satisfied across the board"
    Service Reviewed:Pool Builder
    Date published: 09/25/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "It was a very satisfactory project. It's a great pool, and my family loves it"
    Service Reviewed:Pool Builder
    Date published: 10/27/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The guy who works on the pool is very very good, very sharp, and very responsive"
    Service Reviewed:Pool Builder
    Date published: 12/16/2012
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The result was so nice. One of the things they did tremendously well was coordinate extremely well with the landscaper, who was a different contractor. It was done very, very well."
    Service Reviewed:Pool Builder
    Date published: 01/04/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Great service overall and addressed any questions in a timely fashion"
    Service Reviewed:Pool Builder
    Date published: 01/04/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I would just like to add that when you hire Monogram Custom Pools, make sure you go with their recommendation for your landscaping. You won't go wrong there, either!"
    Service Reviewed:Pool Builder
    Date published: 01/08/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Tony, Chip, Gary, and Ribi absolutely ROCK!!! Once you start a job with Monogram, these guys are like your own personal 'firemen.' If there's ever a question, just call them, and they're right there.......EVERY time!"
    Service Reviewed:Pool Builder
    Date published: 01/10/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "I refer them to my friends all the time!"
    Service Reviewed:Pool Builder
    Date published: 02/02/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "These guys are fantastic in EVERY way! Couldn't be happier!"
    Service Reviewed:Pool Builder
    Date published: 04/17/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Ribby has been extremely helpful and generous with his time"
    Service Reviewed:Pool Builder
    Date published: 05/15/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "The final product is exceptional"
    Service Reviewed:Pool Builder
    Date published: 07/02/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Tony, Chip, Gary, and Ribby were fantastic"
    Service Reviewed:Pool Builder
    Date published: 08/13/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Super responsive and Flexible"
    Service Reviewed:Pool Builder
    Date published: 09/08/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Overall knowledge from start to finish is amazing. They are indeed a pool builder that cares about the customer interests and not just the profit"
    Service Reviewed:Pool Builder
    Date published: 09/22/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Absolutely great with the entire pool process"
    Service Reviewed:Pool Builder
    Date published: 09/25/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Tony, Robi, and all of the crew with the entire pool installation. From electical, plumbing, the patio, even the gentleman who brought the water to fill the pool. EVERYONE was exceptional! Very courteous and professional"
    Service Reviewed:Pool Builder
    Date published: 10/19/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Very friendly & knowledgeable staff. They worked with us every step of the way"
    Service Reviewed:Pool Builder
    Date published: 11/01/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Amazingly Up to date with technology"
    Service Reviewed:Pool Builder
    Date published: 11/28/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Quality of end product and their quick response to questions is impressive"
    Service Reviewed:Pool Builder
    Date published: 12/04/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
  • "Tony knows pools and explains details in an easy to understand way"
    Service Reviewed:Pool Builder
    Date published: 12/15/2013
    5
    Rating  
    • 1 star
    • 1 star
    • 1 star
    • 1 star
    • 1 star
Monogram Custom Pools
6366 Robin Lane
Coopersburg, PA 18036
Phone: (610) 282-0235